FAQ
Where can I find technical documentation for MILOS products?
Where can I find technical documentation for MILOS products?
Technical documentation, user manuals, certificates, load tables, and other product materials are available for MILOS products. Please check the Download Center or contact our sales team for additional documentation.
Can MILOS help me choose the right product for my project?
Yes. Our sales and technical teams can help you select the right products and systems based on your application, required loads, dimensions, environmental conditions, and other project requirements.
Can MILOS products be customized?
Yes. Many MILOS products can be customized to meet specific project requirements. Our engineering and product design teams can also develop custom solutions when standard products do not meet the project requirements.
Are MILOS products certified?
MILOS products are designed and manufactured according to applicable standards and regulations. Most major MILOS truss ranges are also TÜV certified. Certificates and relevant technical documentation are available upon request.
Can MILOS products be combined with products from other manufacturers?
For safety and compliance reasons, we strongly recommend not mixing trusses or components from different manufacturers. If such a combination is considered, compatibility must be properly verified before use.
Are structural calculations available for MILOS products?
Yes. Structural calculations, load tables, and technical documentation are available for relevant MILOS products and systems. For specific projects, additional structural calculations can be provided based on the configuration and site conditions.
Does MILOS provide installation and on-site support?
Yes. We provide technical guidance, documentation, and on-site support. Our experienced team can also supervise the installation to ensure the system is assembled correctly and safely.
Does MILOS provide training?
Yes. MILOS provides training focused on safe assembly, handling procedures, and best practices for truss systems. You can apply for the A4I Riggers Academy or MILOS Product Academy. You can also watch our A4I.TV channel for technical and educational content.
Does MILOS deliver products worldwide?
Yes. MILOS products are supplied worldwide through our international sales and distribution network. Please ask our sales team about availability, delivery options, and lead times for your location.
Are 3D CAD models available for MILOS products?
Yes. Simplified 3D CAD models are available in DWG format for selected MILOS products to support project planning and system design. Please ask our sales team for availability.
